GoMart Marty’s Merry Spin
GoMart’s holiday promotions had delivered strong results for years, but success created an unexpected challenge: repeated campaigns risked feeling routine. Promotional fatigue had plateaued app engagement and diminished customer participation. DR created a gamified in-store experience requiring deliberate customer action to participate, transforming passive offers into active moments that drove foot traffic, app engagement and excitement.
The Goal
The campaign aimed to combat promotional fatigue by creating an engaging in-store experience that drove foot traffic, increased app engagement, expanded Rewards program membership and generated viral word-of-mouth through gamification excitement.
The Strategy
The activation required customers to scan an in-store QR code before accessing the gamified spin-to-win game, transforming a passive promotion into an active, moment-based experience. This strategic constraint tied participation directly to deliberate customer action, ensuring every engagement represented a documented store visit.
The Results
Results validated the approach. The initiative significantly increased Reward members and game participation. The QR code requirement created measurable attribution, proving that in-store action directly drove foot traffic and engagement.
-
4,441
new rewards members -
21,771
contest entries -
77,260
creative impressions -
20%
increase in store visits -
15%
increase in unique visitor counts -
91,000+
QR code scans