Accessibility Services
A human problem requires a human solution
Everyone deserves to fully experience the digital work we help create. Accessibility has been a foundational discipline at Digital Relativity long before it became a regulatory priority.
We’ve spent years building accessibility into the foundation of our work. Our conviction about inclusive digital experiences didn’t emerge in response to a compliance deadline — it shapes how we approach every project we take on.
What we do
Four ways we help you understand and meet accessibility standards
Whether you’re starting from scratch or responding to a complaint, DR
meets you where you are and scopes the work accordingly.
Accessibility Audit
Starting at $2,500
A scored, plain-language report documenting your current compliance status, with categorized findings by severity and practical remediation guidance. Actionable whether DR handles the next step or you take it elsewhere.
Accessibility Remediation
Starting at $3,500
The audit tells you where you stand. Remediation is where the work gets done, scoped directly from findings so you’re never committing resources before anyone has looked closely at your site.
Accessibility Consultation
Starting at $2,500
Not every organization needs a full audit before they need a conversation. DR’s consultation sessions help you understand where you stand, what compliance actually requires, and what a realistic path forward looks like.
Accessibility Training
Starting at $3,500
Compliance isn’t something you achieve once and walk away from. Sessions are tailored to your team’s role — from content editors who need to understand alt text to leadership that needs to understand what compliance actually requires.
How we work
Automated tools are fast BUT
They can’t replace judgment
When accessibility is built into the design process from the start, good decisions about color, contrast, spacing, and visual hierarchy can address upwards of 60% of a site’s accessibility needs before a single line of code is written. The remaining gaps require human judgment — the ability to understand how a person with a visual impairment, motor limitation, or cognitive difference actually experiences a page.
DR combines in-house tooling with expert manual review. Our technical director developed proprietary tooling that turns automated scan output into scored, visual reports — readable and actionable, not raw spreadsheets of violation codes. Manual review covers keyboard navigation, focus order, screen reader compatibility, and logical heading hierarchy, always focused on the highest-risk areas.
We don’t use overlay widgets. They’re commonly sold as instant compliance solutions, but they don’t produce compliant sites. They layer patches over inaccessible code, fail under real assistive technology testing, and leave organizations exposed to the same legal risk they claim to eliminate.
Tested against
- Screen readers
VoiceOver, NVDA, JAWS, Narrator, TalkBack - Keyboard navigation
Focus order, visible focus indicators, skip links - Mobile accessibility
Voice Control and Head & Eye Tracking - Screen magnifiers
Across current versions of major assistive technologies - Compliance standard
WCAG 2.1 AA minimum, scoped to your requirements
Who’s doing the work
Accessibility isn’t a side project here.
The people running your engagement have been doing this work long
enough to know where the real complexity lives.
Justin Ferrell
Technical Director
An experienced web and mobile developer with over 15 years in the field. Justin developed DR’s in-house audit tooling, which processes automated scan output into scored, visualized reports — and has presented on technology at the WV Governor’s Conference on Tourism.
Caitlynn Jones
Digital Designer
Deeply versed in accessibility and UX design, with over five years crafting inclusive, user-centered interfaces. Caitlynn currently serves on the Advisory Council for West Virginia Assistive Technology Systems, counseling state and private entities on maintaining digital access for individuals of all abilities.
Aaron Gooden
Web Developer
Aaron has a wide range of skills and experience that he gained from over 20 years of service in the nonprofit world and over five years as a full time developer. As a web developer at Digital Relativity, he works on all aspects of web development from databases to front-end work, helping to make sure that everything is working and looking the way it should. A West Virginia native, Aaron has a B.A. in philosophy and religion from Ohio Northern University and two M.A. degrees in Christian education and divinity from The Methodist Theological School in Ohio (Methesco).
Carter Igo
Developer Analyst
As a developer analyst at Digital Relativity, Carter handles the full spectrum of data work across partner campaigns, from building dashboards and analyzing performance metrics to delivering comprehensive final reports. His deep focus on data means partners get a dedicated resource who lives in the numbers, turning raw campaign output into clear, actionable insight. He holds a B.S. in information technology with an emphasis on game and simulation development from Marshall University.
Track record
We’ve done this work, across a lot of sites
DR currently consults on accessibility for the West Virginia Department of Tourism, WV Division of Natural Resources, West Virginia State Parks, the Department of Commerce and the Department of Agriculture.
Past work built to WCAG 2.1 AA standards spans tourism, economic development, healthcare and state government.
Current consulting partners
Past WCAG 2.1 AA work
Get started
Ready to know where you stand?
Start with a conversation. Vasilia Scouras, Strategy and Business Development Manager, can help you figure out whether an audit, consultation, or something else entirely makes the most sense for your situation.
What we think
DR Team Insights